IHG Hotels & Resorts signs dual-branded property in London’s vibrant Waterloo

International

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of a dual branded hotel complex in Central London: voco hotel London – Waterloo and Hotel Indigo & Suites London – Waterloo. Signed in partnership with Palm Holdings, both properties mark a significant milestone for IHG as it expands its footprint in one of the world’s most vibrant cities.

Expected to open last quarter 2028, the 182-room voco London – Waterloo will join IHG's fastest growing premium brand and offer a hotel experience that is consistently thoughtful and distinct. Each voco branded hotel is characterised by its individual charm, providing guests with something different while also ensuring the reliability of a global brand.

Alongside the new voco hotel, will be the first Hotel Indigo & Suites property in Europe. Expected to also open in last quarter 2028 and feature 172 guestrooms and suites, Hotel Indigo & Suites London - Waterloo will join IHG’s fast-growing luxury and lifestyle collection, now the second largest in the world. Staying true to the Hotel Indigo brand ethos, the property will offer guests a unique boutique experience and a memorable stay entrenched in the neighbourhood’s individuality.

Guests at both hotels can enjoy an array of amenities—including restaurants, bars, cafés, a gym, and a business centre—designed to meet the needs of both leisure and business travellers alike.

Located in London’s vibrant Waterloo area, guests will be just steps away from some of the city’s most iconic attractions, including The Southbank, home to the Royal Festival Hall, London Eye, London Aquarium, and the National Theatre. Located across the road from the Imperial War Museum and just across the river lie the Houses of Parliament and Big Ben, adding to the area’s rich cultural appeal. An array of restaurants and bars are also within easy walking distance, offering guests a variety of dining and entertainment options. With Waterloo Station only a short stroll away, guests enjoy convenient access to central London and beyond, with regular train services connecting them to destinations across the UK.

(Mrs) Willemijn Geels, Vice President, Development, Europe, IHG Hotels & Resorts, said: “Our dual-branded property, voco London – Waterloo and Hotel Indigo & Suites London – Waterloo will mark a significant milestone in IHG’s growth across the UK and Ireland as it unites two of our celebrated brands and introduces an exciting new offering to Europe with Hotel Indigo & Suites.  We are thrilled to be strengthening our partnership with Palm Holdings through the development of this remarkable dual-branded property. Their continued trust in IHG and our diverse portfolio of brands— with the imminent opening of Garner Hotel Haymarket Edinburgh—speaks volumes about the strength of our relationship. This collaboration underscores our shared commitment to delivering distinctive, high-quality hospitality experiences that resonate with today’s travellers.  As we continue to grow IHG’s footprint across the UK and Ireland—with 363 hotels currently open and 33 more in the pipeline—we look forward to welcoming guests to both properties. We’re confident that our collaboration will deliver outstanding hospitality and create memorable experiences for every guest.”

Sheetal Kapoor, CEO of Palm Holdings, commented: “We are thrilled to be partnering once again with IHG Hotels & Resorts to introduce an exciting new hotel concept in the UK’s Capital city. Following the signing of Garner Hotel Haymarket Edinburgh, Scotland’s Capital city we remain confident in the strength of IHG’s brands and our shared commitment to delivering exceptional guest experiences in some of the country’s most sought-after destinations.”

Ricky Kapoor, Managing Director of Palm Holdings, stated: “The voco and Hotel Indigo brands are renowned for their individuality and guest focus. We’re excited to bring both to London—a market where we believe they will thrive. Our goal is to create engaging, locally inspired environments that resonate with modern travellers.  Sustainability is at the forefront of this project which is why we are targeting BREEAM Excellent certification. As such, will incorporate Air Source Heat Pumps and Solar Panels—ensuring no fossil fuels are combusted on-site and operations are backed by renewable energy. We’ve assembled a world-class team to bring this project to life, including Studio Moren (Architecture and Interior Design), HTS Structural Engineers, Applied Energy MEP Consultants, Phill Allen Landscape Design, Planet Food & Beverage Consultants, DP9 Planning Consultants, TTP Transport Consultants and Gardiner and Theobold, Project Managers and Cost Consultants among others.”

Dexter Moren, Founding Partner at Studio Moren, said: “Studio Moren is delighted to be collaborating with Ricky and Sheetal Kapoor of Palm Holdings on this landmark development. It continues our long-standing collaboration with IHG and extends our hospitality and sustainability design expertise into another prime London location.”

voco London – Waterloo will become the latest addition to the growing portfolio of 16 existing voco hotels, which includes the newly launched voco Zeal Exeter Science Park, voco London Marylebone, and voco Winchester Hotel & Spa. Meanwhile, Hotel Indigo & Suites London – Waterloo will bolster IHG’s portfolio of 19 open Hotel Indigo properties, with exciting upcoming openings including Hotel Indigo London – Clerkenwell and Hotel Indigo Leeds in the coming months.

*Numbers as of 31 March 2025