Tourexpi
Relax and Start the Summer Holidays with Lufthansa
Over
the first holiday weekend alone, the airline expects to welcome 186,000
passengers through Frankfurt Airport. This summer, Lufthansa is operating
flights to 211 destinations from Frankfurt: 140 within Germany and Europe, and
71 intercontinental.
Among
European travellers, the most popular destinations include Portugal, Greece,
France, Italy, and Scandinavia. For long-haul travel, Windhoek, Rio de Janeiro,
São Paulo, Bogotá, Seattle, and Los Angeles are in particularly high demand.
Improved
Punctuality and Operational Stability
Lufthansa’s
on-time performance has seen significant improvement. Ranked fifth among
European network carriers last summer, the airline is now among the top three.
For arrival punctuality — a key metric for travellers — Lufthansa ranked first
this spring.
“A
stable and punctual flight operation is essential to customer satisfaction,”
said Jens Ritter, CEO of Lufthansa Airlines. “Despite a challenging economic
environment, we invested €200 million to stabilize operations — and those
investments are now paying off for both our guests and our employees.
Lufthansa’s punctuality is currently the best it has been in a decade.”
Enhancing
the Travel Experience
Beyond
flight operations, Lufthansa has invested heavily in upgrading its customer
experience. From enhanced in-flight catering and lounge services to the rollout
of the new Allegris long-haul cabin concept, customer satisfaction is trending
positively.
Lufthansa
was recently awarded the title of World’s Most Family-Friendly Airline at the
2025 Skytrax World Airline Awards. In addition, its First Class Terminal in
Frankfurt earned the award for World’s Best First Class Lounge.
Digital
Services for a Stress-Free Start
Lufthansa
continues to expand its suite of digital tools to help travellers enjoy a
smoother journey. The Lufthansa app — named the World’s Best Airline App — now
allows users to upload passports during check-in and verify ESTA travel
authorisations. It also offers live updates, gate information, and baggage
tracking via the “Live Activity” function.
New
Baggage Pick-Up and Check-In Service
A
new partnership with tech provider AirPortr offers travellers departing from
Frankfurt an innovative luggage solution: baggage can now be picked up from
home or hotel, sealed, transported to the airport, and checked in — all without
the traveller needing to carry it to the terminal. Guests receive real-time
tracking and a digital baggage receipt, allowing them to head directly to
security and travel more comfortably.
“Lufthansa
is excited to bring our guests to their summer holiday destinations,” said Jens
Ritter. “After a strong performance during Easter and Pentecost, we are ready
for the peak season. Our teams on board and on the ground are doing an
outstanding job ensuring a reliable, comfortable, and enjoyable travel
experience.”
Image
Credit: © Lufthansa Group
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