Condor offers rescue fares for stranded PLAY Airlines passengers

Germany

Special €300 one-way fare available on transatlantic routes until 30 November 2025

Condor has announced a special rescue fare to assist passengers affected by the sudden collapse of Icelandic airline PLAY. The initiative aims to help travelers stranded on both sides of the Atlantic after the carrier ceased operations.

Supporting travelers after disruption

Many PLAY customers had relied on connections via Iceland to reach Berlin, Paris, and Prague from the United States. With flights cancelled, thousands of passengers were left without onward travel options.

“As Germany’s most popular bleisure airline, we know how important it is for people to reach their loved ones or continue their journeys without unnecessary stress,” said Daniel de Carvalho, Interim Marketing & Communications Director at Condor. “By extending this helping hand, we hope to ease the inconvenience faced by PLAY’s customers during this period of disruption.”

Rescue fare details

· €300 one-way fare plus taxes

· Valid for travel on Condor’s transatlantic routes to/from Berlin (BER), Paris (CDG), and Prague (PRG), via Frankfurt (FRA)

Bookings available until 30 November 2025

To access the fare, affected passengers must send proof of their original PLAY Airlines reservation along with full contact details to reservation@condor.com. Condor’s customer care team will then assist directly with the booking.

A lifeline for affected passengers

Condor’s action underscores its role as a reliable transatlantic carrier committed to connecting people in times of disruption.