Tourexpi
The rapid spread of AI in global tourism is increasing
the demand for reliable, standardised data. Chatbots, voice assistants,
AI-powered recommendation systems and automated content syndication are
becoming integral to how destinations and travel companies communicate with
guests. In response, the Open Data Tourism Alliance (ODTA) is expanding its
organisational structure to meet rising expectations from the industry and
travellers alike.
Expanding semantic standards for a digital tourism
ecosystem
Founded in 2023, the ODTA has developed 24
schema.org-based Domain Specifications that provide a shared semantic framework
for tourism-related data. These specifications enable the structured
description of key tourism content—from infrastructure, attractions and points
of interest to events, certifications, natural areas, hiking routes and sports
facilities.
When combined with new technological standards such as
RAG (Retrieval-Augmented Generation) and MCP (Model Context Protocol), these
semantic models allow for faster, more accurate data retrieval and more precise
matching of tourism offerings to specific audiences.
To strengthen its role across Europe, the ODTA is
intensifying communication among members and encouraging broader participation.
The goal is to raise awareness of the value of open, structured data models
among tourism organisations, increase the visibility of the alliance and
attract additional partners.
“Visibility begins with structured data”—GNTB CEO
Petra Hedorfer
Petra Hedorfer, CEO of the German National Tourist
Board (GNTB), emphasises the central role of structured data in the digital
travel landscape. She notes that visibility increasingly depends on search
engines, AI-driven discovery and third-party applications. Schema.org-based
open data ensures that tourism content can be found, interpreted correctly and
used securely across sectors and organisations at the European level.
She highlights the GNTB Knowledge Graph—developed with
regional tourism boards, the Magic Cities, the German Convention Bureau and the
RDA International Coach Tourism Federation—as an example of successful national
collaboration and a key building block for the European ODTA project. It
strengthens interoperability and represents a milestone in tourism’s digital
transformation.
Context: Why tourism needs cross-border data standards
Reliable, cross-border data standards are already
essential for the visibility of tourism offerings in search engines and
AI-powered platforms used by global travel companies. As innovations such as AI
voice assistants and LLM-based services spread, and as customer expectations
continue to rise, the demand for consistent data quality and system-wide
availability grows as well.
Within the ODTA, partners have adopted schema.org as
their shared standard language. Because schema.org’s global focus leaves gaps
in tourism-specific representation, the alliance is developing extended Domain
Specifications to create a coherent, semantic foundation for describing tourism
content across Europe.
Image
Credit: © AA
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