Lufthansa introduces new innovative baggage collection and check-in service

Germany

Lufthansa Airlines is further expanding its premium service for its passengers.

In cooperation with the technology provider AirPortr, Lufthansa Airlines is now offering all travelers departing from Frankfurt a new and innovative baggage collection and check-in service. The offer is as simple as it is convenient: guests can have their suitcases and bags picked up at home or at their hotel. The luggage is then sealed, brought securely to the airport and checked in there. Travelers receive real-time updates via a personalized tracking link and a digital baggage tag receipt. Passengers can therefore travel to the airport without having to carry heavy check-in luggage and go straight to the security checkpoint – they only collect their luggage again at their destination.

The new premium service saves time, is convenient and makes it easier to travel, especially by public transport.

Interested guests can now book the new offer on lufthansa.com up to 36 hours before departure. It is available to customers from the greater Frankfurt, Mannheim, Heidelberg, Hanau, Aschaffenburg, Wiesbaden, Mainz, Darmstadt and Bensheim areas. Further expansion is planned in the near future. The service is available from as little as 25 euros, with prices varying depending on location and pick-up time.

"We aim to continuously improve the overall travel experience of our guests and further expand our premium services – both during the flight and on the ground," says Heiko Reitz, Chief Customer Officer Lufthansa Airlines. "With the new pick-up and check-in service, we are offering our passengers another exclusive service that is unique in Germany. We are making the journey easier from the very first minute.”