TAT activates Tourism Crisis Monitoring Centre in response to Middle East tensions

Thailand

Integrated coordination ensures timely assistance and structured support for affected travellers

The Tourism Authority of Thailand (TAT) has activated its Tourism Crisis Monitoring Centre to closely monitor escalating tensions in the Middle East and to coordinate immediate support for travellers affected by flight disruptions. The centre serves as an integrated operations hub, consolidating intelligence, assessing potential impacts and working with relevant agencies to assist affected passengers.

Ms Thapanee Kiatphaibool, Governor of TAT, stated: “In response to airspace closures across parts of the Middle East, TAT has mobilised its overseas offices to provide continuous updates and activated the Tourism Crisis Monitoring Centre as the central mechanism for analysis and response. Two operational scenarios have been developed to ensure preparedness in the short and medium term, covering communications management, traveller care and market recovery once conditions stabilise.”

Flight cancellations impact connectivity

Preliminary assessments indicate direct implications for travel to and from the Middle East. Suvarnabhumi, Don Mueang, Chiang Mai, Phuket and Krabi airports have reported 59 flight cancellations by Middle Eastern carriers and airlines operating routes to or via the region. Affected airlines include Emirates, Qatar Airways, Etihad Airways, Gulf Air, Kuwait Airways, Air Arabia, Fly Dubai, El Al, Arkia Israeli Airlines and Saudi Arabian Airlines.

These developments have temporarily disrupted international connectivity. At the same time, the Middle East market is currently observing Ramadan, a period that traditionally sees reduced outbound travel demand.

On-site assistance and coordinated response

In response to the operational disruptions affecting passengers in Thailand, TAT has coordinated closely with airport authorities, airlines and relevant agencies to ensure appropriate support measures.

At Suvarnabhumi Airport, additional personnel have been deployed, assistance points established, drinking water provided and temporary rest areas arranged. Airlines have secured accommodation for the majority of affected passengers, leaving only minimal numbers remaining within airport premises. At other airports, TAT is working with local authorities and the Tourist Police Bureau to provide on-site support and facilitate onward travel arrangements.

The TAT Governor has also instructed domestic marketing divisions to collaborate with partners nationwide to assist stranded visitors and prepare targeted stimulus measures for domestic tourism and alternative high-potential markets. Once the situation improves, TAT plans to implement structured recovery initiatives to restore confidence and reinforce Thailand’s position as a trusted destination.

TAT’s Tourism Crisis Monitoring Centre will continue to monitor developments closely and provide timely, accurate updates to tourism operators and industry stakeholders to ensure coordinated and effective management throughout this evolving situation.

For official travel guidance and assistance, travellers can contact the TAT Call Centre on 1672 or the Tourist Police Hotline on 1155, both available 24 hours a day.