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Lufthansa Group awarded ‘Best Airline App 2024’ worldwide
The
Lufthansa Group app was previously evaluated by customers and nominated for the
final round. A jury of experts compared the four nominees in a competition, the
“Battle of the Airline Apps”, and rated the Lufthansa Group app as the best
among the biggest players in the industry. The Lufthansa product came out on
top against the apps from Emirates, Qatar Airways and Air India.
Dieter
Vranckx, Member of the Executive Board Lufthansa Group, Global Markets &
Commercial Airlines Hubs, says: “The Lufthansa Group App puts our customers at
the center and provides them with user-friendly services, transparent
information and support throughout their journey. I am proud of the entire team
for the great progress we have made in recent years. The award for the
Lufthansa Group app encourages us to continue developing our digital services
for Lufthansa, Austrian Airlines, SWISS and Brussels Airlines.”
Oliver
Schmitt, Head of Digital Customer Solutions and Managing Director Digital
Hangar GmbH, says: “The digital travel experience of our guests is increasingly
determined by their mobile devices. The app is playing a growing role as a
travel companion. In recent years, we have worked specifically on service
offerings, especially in the event of irregularities, on simplifications and
better information for our guests, and created numerous benefits for frequent
flyers.”
The
World Aviation Festival is a leading global conference for the international
aviation industry, focusing on technology, passenger experience, digitalization
and sustainability in aviation.
Image
Credit: © Lufthansa Group
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