Tourexpi
Based
in New Delhi, Kevin will oversee all commercial activities across the South
Asia region, including the strategically important Indian market.
A
seasoned aviation executive, Kevin brings over 20 years of leadership
experience within Lufthansa Group, having successfully managed commercial,
customer, and operational teams across Africa, the Middle East, and the
Americas. Raised in Spain and South Africa and trained as a commercial pilot,
Kevin offers a truly global perspective and strong intercultural fluency.
Kevin
began his career with Lufthansa in South Africa in 2000, eventually managing
pricing, reservations, and ticketing for Southern Africa. In 2008, he moved to
Dubai to lead marketing and business development for the Gulf States, and later
became country manager for Ghana, where he was responsible for Lufthansa’s
operations in Accra.
From
2016 to 2020, Kevin served as head of sales for the Southeast USA, based in
Atlanta, overseeing six major gateways operated by four Lufthansa Group
airlines. He was subsequently promoted to head of customer relations for the
Americas, based in New York, where he managed service recovery, customer
feedback strategy, and commercial insights across North and South America until
the end of 2022.
Since
2022, Kevin has been based in Nairobi as general manager for East Africa,
leading the Group’s commercial strategy and partnerships across Kenya, Uganda,
Rwanda, Burundi, and Tanzania. In this role, he spearheaded digital
transformation initiatives, supported Brussels Airlines’ regional expansion,
and championed sustainability efforts.
According
to Lufthansa Group vice president Asia Pacific and joint ventures East, Felipe
Bonifatti:
“With
over two decades at Lufthansa Group, Kevin brings extensive international
experience to the Asia Pacific region. His sharp commercial insight and passion
for our industry make him an invaluable addition. I am delighted to welcome him
to Delhi, where he will lead all commercial activities for the Lufthansa Group
in this strategically important market.”
Kevin
is passionate about building high-performing, cross-cultural teams and
cultivating long-term partnerships with customers and stakeholders. Outside of
work, he and his wife Jolene enjoy traveling, culinary adventures, and spending
time outdoors.
Image
Credit: © Lufthansa Group
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