Tourexpi
Emirates’
travel store was officially inaugurated by Orhan Abbas, Emirates’ Senior Vice
President, Commercial Operations, Far East in the presence of Shaikh Saoud Al
Mualla, UAE Consul General and Sultan Alriyami, Emirates Area Manager for Hong
Kong. The opening ceremony was also attended by distinguished guests, trade and
media partners.
The
opening of Emirates travel store in Hong Kong reinforces the airline’s
commitment to providing a reimagined retail travel experience by bringing its
world-renowned products, services and signature hospitality even closer to
customers in the city. Located in Nexxus Building, the latest concept store
offers a comprehensive range of premium services encompassing flight
reservations, ticketing and personalised customer assistance.
“We
are delighted to inaugurate the first Emirates travel store in the Far East
region, in Hong Kong, to deliver an enhanced and exceptional service to our
valued customers. The city has always been strategically important for us and
by launching our first travel store in Central Hong Kong, we aim to offer our
valued customers an elevated travel retail experience, and better deliver
Emirates’ hospitality at every step of the customer journey. In line with our
‘Fly Better’ promise, Emirates travel store combines advanced technology with
personalised service provided by our well-versed travel consultants to ensure a
seamless and enriching experience for our customers,” said Orhan.
Discover
a World of Travel Possibilities at Emirates Travel Store
The
1500 square feet retail space exudes a relaxing, lounge-like environment with
its light and modern furniture for customers to book their travel arrangements
in comfort at the four dedicated customer service counters catering to flight
reservations, ticketing and general enquiries. Knowledgeable travel consultants
accord customers with the renowned Emirates hospitality and personalised
assistance from the moment tickets are purchased, enabling them to enjoy a
seamless and enriching experience in planning travel itineraries tailored to
their needs.
Sizeable
interactive screens set up throughout the store encourage customers to capture
amusing selfies with friends against iconic Emirates backgrounds. In addition,
smart technology-powered self-service screens minimise wait times and
facilitate faster service, while LED screens showcase the latest Emirates
products and promotional offers.
Another
highlight of the new retail store is a limited-time Premium Economy Class seat
display, giving customers a firsthand preview of the exceptional comfort they
will be treated to when flying on board this sought-after cabin class.
Customers visiting the store are also free to peruse a curated selection of
Emirates official merchandise and travel accessories.
Emirates
Soars to New Heights in Hong Kong
Emirates
currently operates 21 flights per week between Hong Kong and Dubai.
Underscoring its commitment to the Hong Kong market, the airline recently
signed a Memorandum of Understanding (MoU) with the Hong Kong Tourism Board
aimed at boosting inbound tourism to the city from various key areas across
Europe and the Middle East. In addition, the revamped Emirates Lounge at Hong
Kong International Airport has been re-opened to passengers, while coverage of
its complimentary Chauffeur-drive service has been extended to include Business
Class passengers in Hong Kong, further enhancing their travel experience.
Unlock
Bonus Miles by Joining Emirates Skywards In-Store
To
make the Emirates retail travel experience even more rewarding, customers who
sign up for the award-winning loyalty programme Emirates Skywards using the
instore self-service kiosk between now and 31 July 2024 are entitled to a bonus
of 2,000 Skywards Miles. Meanwhile, existing members can earn Skywards Miles at
Emirates’ worldwide partners such as hotels, airlines, car rentals, retail
stores and banks which they can then use to redeem reward tickets, upgrades or
access to concerts and sports events. While visiting Dubai, members can accrue
Miles with the airline’s partners throughout the city including Dubai Mall,
Arabian Adventures, Emirates Holiday and more. Learn more about Emirates
Skywards here: https://www.emirates.com/english/skywards/
Image
Credit: © Emirates Airlines
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