Tourexpi
Over
the past 5 years, more than 120,000 children have availed of Emirates’
Unaccompanied Minors and Young Passenger services. The majority of children who
have travelled alone in Emirates care are aged 11 years or younger. The
families who currently use the service the most are British, then Indian,
followed by American, Filipino and French. When children are flying without
their family, Emirates is there every step of the way. For those aged between 5
and 11 years old, Emirates’ Unaccompanied Minors Service ensures young people
enjoy a supervised and safe trip from check‑in to destination, with plenty of
fun and memorable moments along the way.
What
does Emirates’ Unaccompanied Minors Service include?
A
safe place to chill out and play - Emirates Unaccompanied Minors Lounge
When
parents and guardians bring their young flyer to Dubai International Airport
(DXB), they can go straight to the Unaccompanied Minors Lounge near the check‑in
area. Proof of identification must be provided to Emirates by the person
dropping off the child and the guardian will need to sign a permission form.
Children will be swiftly checked in and can then relax with video games, free
Wi‑Fi, and comfortable sofas. In the dedicated and private space supervised by
the Emirates team, kids can enjoy complimentary drinks and snacks while they
wait for their flight and use the children’s bathrooms.
Support
and supervision from a trained Emirates specialist for the whole journey
At
the airport, a specialist member of Emirates’ team will meet the child at the
Unaccompanied Minors check‑in desk. The Emirates specialist stays with the
child all the way through the airport, taking care of them and carrying their
passport for safety. The specialist helps them through security and
immigration, facilitating priority boarding so that the child has time to get
settled on their flight, before introducing them to the cabin crew at the
aircraft door for the next stage. While in the air, Emirates cabin
crew are on hand to make sure the young flyer has a comfortable and memorable
journey. Parents and guardians can request any special dietary requirements in
advance and advise whether the child would like to sit by the window or the
aisle, or seat siblings together. Emirates cabin crew regularly check on the
child to ensure they are enjoying their trip, are eating their meals and
whether they need any support in adjusting their seat or inflight entertainment
system.
Fun
onboard with Emirates Cabin Crew
Children
onboard Emirates can pass the time with free Wi-Fi when they sign up to Emirates
Skysurfers, complimentary toys and giveaways, more than 100 video games and
a huge array of children’s content on the award-winning inflight
entertainment ice, including new release movies, Disney Classics, Marvel
Studios and Star Wars collections, and the complete Harry Potter movies series,
CBeebies, Nickelodeon and Cartoon Network.
If
it’s the child’s birthday, parents and guardians can order a cake 48 hours
before the flight and Emirates cabin crew will celebrate the special occasion.
Special memories are captured with a Polaroid camera so children have a
keepsake of their travels.
Once
children land at their destination, a specialist member of Emirates’ team will
be at the aircraft door to welcome them. The child will be accompanied through
the airport until they meet their parent or guardian at Arrivals, and proof of
identification must be provided to Emirates by the person collecting the child.
Support
for Older Children and Teens
Children
aged 12 – 15 years old are permitted to fly alone without using Emirates’
Unaccompanied Minors Service at parents and guardians’ discretion. However,
parents and guardians who would like some extra support and supervision for
their solo travellers aged between 12 and 15, can request this service. For an
additional fee of USD 50 for each leg of the journey, support will be provided
for children aged 12- 15 years, which includes all aspects of the Unaccompanied
Minors Service.
Emirates’
Unaccompanied Minor Service for Connecting Customers
The
safety and security of children is of the utmost importance to Emirates -
a family friendly airline. Some terms and conditions are in place to protect
children from an uncomfortable journey. If the child is transferring from an
Emirates flight to another Emirates flight at Dubai International (DXB), the
maximum connection time allowed is 8 hours. If the connection time is above 8
hours, this will be subject to approval from Emirates. Children on connecting
flights will be brought to an Unaccompanied Minors Lounge to rest and wait
before being brought to their flight and handed over to cabin crew. If they
need to go into the airport for a meal, they will be accompanied by an Emirates
specialist. A young passenger is not permitted to stay overnight at their
connecting airport unless an adult guardian is arranged to meet and care for
them at the transit point, and this is subject to Emirates approval.
Fares
and Booking for the Emirates’ Unaccompanied Minors Service
To
fly alone, children aged 5 to 11 years old must travel on an adult fare to
receive the Emirates’ Unaccompanied Minors Service. Children aged 5 to 11 can
also travel in a different cabin class from their parent or guardian on the
same flight, but they will be charged an adult’s fare. The child will be
considered ‘accompanied’ and won’t have access to the Unaccompanied Minors
Lounge and special services. The Unaccompanied Minors Service can be booked up
to 12 hours before departure, through Emirates
LiveChat, by calling 00971600555555 or any local
Emirates office.
Image
Credit: © Emirates Airlines
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